All posts in Billing

AVS mismatch but payment shows in bank account

Error: Response Reason Text => The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder. The Address Verification System (AVS) is a system used to verify the address of a person claiming to own a credit card. The system will . . . Read more

How do I cancel my account?

We are sorry to hear that you must go, but if you really must here is how to do it. Log into the client area Click on “My Services” in the top menu Select the service you wish to cancel by clicking on the icon Scroll to the bottom of . . . Read more

How do I update the credit card on file?

On Shared Hosting and VPS using the client area To update your credit card on file, login (securely) to your [account profile][1]. You login with your email address. Once logged in, click on My Details and then “Change Credit Card Details. In the VPS control Panel Login to the [Control . . . Read more

How can I set automatic payments on Paypal?

To setup automatic payments from Paypal you need to setup a Paypal subscription. To do this, login to the client area, go to the pending invoice and click on the Paypal subscription button. The button only shows when the invoice is not overdue, so make sure you do this as . . . Read more