The migration of your website content and of the email accounts (and contents) needs to be done before you transfer the domain or update the DNS records to point your domain to our server. These are the basic steps that are required: 1) Lower your TTL (Optional): TTL tells the . . . Read more
We recommend two things: 1) First, check the email headers of one of the messages. The spam filter adds information on why the message was triggered as SPAM. If you don’t know how to read this, feel free to open a support ticket with a copy of the headers. To . . . Read more
If we notice suspicious activity with your email account, we reset the email account password to stop the abuse. When this happens, you are notified by email. Afterwards, you need to: Login to your control panel account and set a new password for your email account. NOTE: Please do not . . . Read more
You can setup your email accounts in the control panel, to do so follow the steps below:
Mail users can change their passwords in the ServerGrove Webmail. Once they log in, they must click on “Settings” on the top right navigation, then, in the left-hard navigation, click on “Password”.
rcpthosts error: You are getting the following error while sending emails: This means you have not enabled authentication for outgoing messages in your email client. Open up your email client, go to Account Setup, find the outgoing mailserver configuration and make sure authentication is enabled for outgoing messagess. Your username . . . Read more
VPS control Panel Only Learn how to add an email account using ServerGrove’s VPS Control Panel.
VPS Control Panel Only Learn how to import an email account from another host into ServerGrove.
To reset the password of an email account, no matter if you know or you don’t know the password, follow these simple steps. For Shared Hosting Login to your Control Panel Click on “Mail Accounts” Click on the account you wish to reset the password Click “Preferences” In the “New . . . Read more