All posts in Email Help

How do I set up my email account in Outlook 2007?

To set up your email account in Outlook 2007, follow these steps carefully: Start Outlook. On the Tools menu, click Account Settings. Click New. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next. In the Auto Account Setup dialog box, click to select the Manually configure server settings . . . Read more

How do I setup an external DNS to use your mailservers?

If you are managing the DNS in another company and want to use our email service you must configure your DNS in the following manner: The address webmail.yourdomain.com should be a CNAME record pointing to webmail.servergrove.com The addresses: imap.yourdomain.com mail.yourdomain.com pop.yourdomain.com smtp.yourdomain.com Should be CNAME records pointing to mail.servergrove.com Finally, . . . Read more

How do I delete emails when over quota?

When e-mail server storage space is over quota, but your webmail view doesn’t show the messages, follow these steps: Login to webmail (Roundcube) Go to Settings > Preferences > Server Settings Deselect the “Do not show deleted messages” box Then you will see deleted messages in webmail view and you . . . Read more