How do I set up my DNS zone for Mozilla Thunderbird’s autoconfiguration of email addresses?

ServerGrove servers are configured to provide autodetect features for Mozilla Thunderbird’s “Add account” wizard.

If by any chance you’re adding your account via the Add Account wizard, but your account is not found, you should make a one-time modification on your DNS zone to get it working:

In a VPS:
  1. Login to your control panel
  2. Select the domain that has the issue
  3. Go to DNS
  4. Click “Add DNS Record”
  5. In record type, select “CNAME
  6. In domain name, enter “autoconfig”
  7. In canonical name, entcer “autoconfig.servergrove.com.” — no quotes, but with the dot at the end
  8. Click “Submit”

In Shared Hosting
  1. Login to your control panel
  2. Select the domain you’d like to configure
  3. Click on “DNS Settings”
  4. Click on “Add Record”
  5. In record type, select CNAME
  6. In domain name, enter “autoconfig”
  7. In canonical name, enter autoconfig.servergrove.com — without a dot at the end
You must wait until the changes propagate through the internet.

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